Well, where to start. Me and my girlfriend decided to have a nice date night and to smoke some hookah. We walk in, and walk up to the hookah register to speak to someone about ordering a bowl. We wait for about 7 minuets before someone even acknowledged us, I had to wave someone down. We finally ordered a watermelon kiwi bowl and sat down. 5 minutes later the hookah came out, without the coals. The gentleman said that he would be back with the coals, and we never saw him again. Then the waitress asked us what we wanted to drink so we politely asked for 2 glasses of water. She came back around, but not with our water or coal, but with a beer for the people next to us. So after 45 minutes of not being served we decided to leave. This was my first time at this establishment, and now my girlfriend and I will never return.