I've been here twice. I figured maybe the first time was the tech or one time issue. I've had my brows threaded for years so not my first rodeo. It would be nice if they greeted you first of all. Second the place could use some cleaning. Now my brows look fine but the techs are non verbal and very rough. They move your face by the chin in somewhat aggressive manner. Her palm was resting on my lip and cheek. Also, there is no sanitation my hands and your hands all over my face you could use the bottle of hand sanitizer on the counter. Or maybe dust my brows with powder or massage my temple like some of the other places. There is no real welcoming vibe.