Yes I have been here before...
Now for a person who has been to Italy and has worked in restaurants for years I think I can give a pretty fair review:
My Girlfriend and I went there very hungry on a Friday night; they were not busy nor slow, about average for October in Phoenix. We called to make a reservation and when we came in we were seated without menus. Now working in restaurants this is almost un-heard of but like I said we were hungry...
The waiter came over and asked if we would like something to drink (A little rudely) but like I keep saying we were hungry. Since we didn't have any menus including a wine menu, we asked the waiter to see some menus. He proceeded to only bring a wine menu...
After we made are choice we laid the menu down in clear vision of the waiter (A definite sign to come back to the table.) He then proceeded to take the other tables' orders. (Perfectly fine). Oh and they had both food and drink menus as this comes back later in the story.
We waited for a solid 10 min before trying to flag down the waiter....NOTHING. We decided to try to flag him down and he was having none of it. We then got up from the table and left! Walking right passed the so called manager (Older lady with short brown hair) she told us to have a good night as if we just had a great dinner.....
We were so hungry we needed to go somewhere else!! On the way to a much nicer and hospitable establishment. I called Cristo's and asked to speak to the manager. The lady who told us to have a good night answered and told us she was the head manager and then proceeded to tell us that not giving people who sit down at a restaurant menus unless they ask... I had never been so offended in my life. A straight up LIE!!
I could not hear any more. Hopefully the owner reads this and make this right. I am not seeking anything free I just don't want this to happen to anyone else ... EVER AGAIN