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  • Horrible customer service. We went there last night and ordered 12 rolled tacos with guacamole only. We came home to find 6 with half sour cream and half guacamole and covered with lettuce. We called right away and they said we could come back right now to get correct order. Meanwhile the other half of our food gets cold, so we said no we would come back tomorrow. We go back tonight and order 12 rolled tacos with guacamole only and come home to find them covered in sour cream only. NO guacamole. We call again just to be insulted by the worker who answered the phone saying he knows there was guacamole on them. Basically accusing me of lying. Great customer service. Please see our picture as proof that there was no guacamole on them. He puts me on hold for five minutes to come back on and say the only thing we can do is if you bring them back right now. You just lost a loyal customer and I will spread the news of your horrible customer service to everyone I know. There are plenty of Robertos and other taco shops in this area, so to be treated this way is unacceptable when the mistake was yours both times. Advice . . . Don't accuse your customers of lying. Please see photo of proof there is NO guacamole on these.
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