Dr Berigan is always on time. We have never been kept waiting. Dr Berigan thoroughly explains what she is doing, what she plans to do and how she is going to do this in terms my daughter and I can easily understand. She speaks TO my daughter rather than at her or to me. She includes my daughter in the process and really helps her relax and not stress over the orthodontic work. If you need braces, I highly recommend Dr Berigan.