Being new to Charlotte, Open Kitchen was one of many landmarks I wanted to sample. Unfortunately, I was tremendously disappointed. Although the decor has an inviting old world look and feel, the floors were dirty and my table sticky. The Parmesan, salt & pepper containers were caked in grime and the older waitress was surly and non attentive. I ordered the calamari and it was clearly frozen by its taste and rubbery texture. When my eggplant entree arrived, I was hopeful by its appearance but after digging through endless layers of cheese,
I discovered a watery thin sauce with bland ground beef and tiny diced up mushy bits of eggplant. Saying that this dinner was awful is an understatement. As a topper to the evening, the guests at the table near me requested more Parmesan cheese as their container was empty and my great surly waitress, without batting an eye spun around, grabbed the container from my table and sat it on theirs! I will never recommend or return.