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  • Is it 2012 or 1912. I have been to Vivace several times based off of co-worker's raving reviews for this place. My Government job has held staff quarterly meetings here based off of my great experiences as well at Vivace's and needless to say that will cease as of today. I took a friend here and attempted to order a Panini I have eaten several times at this restaurant. The waitress nastily informed me they do not carry a Panini of this sort. I remained calm and professional and described the Panini to a T....b/c I know for a fact that I didn't make this up in my dreams. The waitress therefore explains a Panini on the menu that is similar to what I am describing and ensures that is what i must be referring to it. Silly me.....I order her suggestion knowing full well that is not what I have eaten several times at this place. I am also a little disturbed that this waitress is basically calling me a liar regarding the meal i formerly ate vs checking with a manager. Low and behold a sandwich of disaster is placed on table and once again I question waitress on this sandwich. Lol as waitress rudely semi slammed menu on table and gritted through teeth "MISS WE DO NOT SELL FRIED CHICKEN IN THIS ESTABLISHMENT". lol lol lol once I informed her panini was like a breaded/fried chicken parm sandwhich. Did i ask for a pot of chitlins, pig feet and collard greens??? Well thankfully I requested a manager who stated that item was no longer on the Menu and apologized for the waitresses behavior. Needless to say this will be the last time I visit this establishment and next time train your staff to check with upper management before getting nasty and rude with CUSTOMER'S and acting as if they rather be scooping dog poop than taking your order!!! And sadly the lady manager acted as if she rather just replace my order than taking the time out to hear the nasty/rude treatment my friend and I were receiving since being served by this new waitress. Learn your companies menu ( or former menu) before getting ready to stand your grand and argue a customer down . Restaurant 101.....................SMH
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