okay , so the first time i went to this store.. i wasnt really sure what to feel about the helpfulness about the staff.. but then i went there the second time and this worker there named ABBY, (i dont really know how to spell it) really took care of me and my boyfriend. every question we asked, she had an answer for it. EVERY NEED we had for our skin they have it there . and what was best for it, she gave us so much samples for free that kept me coming back for more (: definitely addicted to this store. all organic too so its even a plus !