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| - The worst experience I've ever had in my life!!!! Rare 120 offers a complimentary dinner for female groups. They are somehow connected to the HRH Vanity Club and their purpose to is to bring girls to the club to attract men clientele. We had reservations for 14 girls and for whatever reason they had us down for 6... No bueno to start off the night. Carlos Harper who's the host of the restaurant, told us they were arranging to get a table together because of the confusion and we would be seated immediately. We arrived at 9pm and he made us wait for AN HOUR!!! We're not expecting anything major from a free dinner but if he couldn't accommodate us he could've said it, so we could decide whether to stay there or leave. Instead he kept saying to wait 15 minutes and of course an hour had elapsed since he advised us of the wait.
The dinner finally was served at 1015pm. We ordered drinks which are not included with our meal. The food quality was as of any low-end steakhouse, nothing spectacular to brag about. Of course it was free so we can't complain on that part. We were ready to go by 11pm so we told Carlos to get us ready because we had our reserved table at Vanity and we wanted to take advantage of our time as much as possible. Carlos told us to wait a few minutes because he needed to walk us to the club so we didn't have to wait in line. While we waited for him we proceeded to pay for our tab, a total of $66 and change. We put down some gratuity in cash but since our service was horrible we left what we thought was appropriate.
We waited for Carlos for another 30 minutes!!!! We were just furious at this point and we left the restaurant and walked ourselves to the club.
A couple days later I checked my account and there was a charge for $93.78 for the drink tab at Rare 120. WTF??? My tab was $66 and change and somehow I got charged $30 more!!! I don't know if they just added their own gratuity on there, but if they did without my consent that's total fraud. I'm in the process of disputing this charge with them.
People, stay away from this place and from all the Hard Rock venues as I'm also in the process of disputing another transaction from Vanity that was charged to my account, but this one is for $576. They're total THIEVES!! Beware of what you are paying for and always make sure you keep all your receipts, otherwise you would have additional charges that you never authorized.
Needless to say, I will never, ever, ever in a million years will trust any of the HARD ROCK facilities!!!
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