I was born and raised in Madison WI (currently live in CA) and most of the bad reviews ive read on here about Michaels are from out of towners. Any true Madisonian knows that Michaels Frozen Custard is the tits. Its blocks from Camp Randall and downtown Madison, theres tons of shops in the immediate vicinity and Vilas Park is literally right behind the store so its almost impossible to be in the area and NOT enjoy the custard or the food on any given day. Its custard people, lighten up and as far as im concerned its equal to if not better than Culvers. Plenty of options and toppings to satisfy whatever taste you may have and the sundaes are awesome as well. And dont complain about the food, they specialize in ice cream and still the burgers are pretty damn good, a little greasy (and i do mean a little) but thats what makes them so delicious especially with fries/onion rings and a chocolate malt on the side. Ive been looking in CA for a good burger/shake joint and so far Michaels blows them all out of the water. Not to mention the cheese curds are great too. They arent claiming to be a gormet custard joint by any means...it is what it is (ice cream, burgers and hot dogs...cant get any better in my opinion) and its still excellent, simple and delicious. Michaels is a Madison staple that hasnt changed for as long as i can remember (im 22) and thats what makes it great, they still have the trademark red and white umbrellas out front and the inside was remodeled while the exterior has kept its nostalgia. Take Michaels for what it is, a local staple that has good custard and good food in a nice area...thats really all that needs to be said.