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| - ROOM (South Tower - 17th Floor - King Room)
FRIDGE (No)
MICROWAVE (No)
COFFEE POT (Yes - Single Serve)
IRON & BOARD (Yes)
TV (??" LCD)
ACCESSIBLE OUTLETS (1.5)
DESK (Yes)
COUCH (No)
FOLD OUT BED (No)
INTERNET (Free Wifi)
BUSINESS CENTER (Yes)
FITNESS CENTER (Yes)
POOL/HOT TUB(Yes/Yes)
PARKING ($45 CAD/day Valet)
RATE (March, 2015 - $289 CAD/night)
PROS
** Location
Right in downtown Toronto and walking distance to a LOT of places. I don't know anything about Toronto, but there were plenty of bars, lounges, and restaurants nearby; even a museum! We were here for a conference, so we got a charter bus to go to Spin, a "Ping Pong Social Club," but I don't think it was all that far. Anyway, great location!
** Personal Email Before the Stay
I received an email from the hotel on Saturday, I think, for a Monday check in. Basically it said that they look forward to my visit, and to reply if I needed anything. That's a very nice touch! I have never had that from any hotel ever (not that I stay in high level hotels often, but the JW Marriott never sent me anything like that). I thought it was just because I was there for the conference, but apparently others got the same email.
** Free Bottled Water!
This is new! Normally they place a bottle of water in the room and it's almost like you touch it you buy it...for $5! I was afraid to touch the bottle in the room, but when housekeeping came (while I was still there), she asked me if I wanted some extra water, and she told me it's complimentary! Sweet! I usually go out and buy a 6 pack, or hell, even a 24 pack, of water before I check in, because a 24 pack costs $3-4 usually, and a single bottle of water would cost upwards of $2 or $3! So even though I'm wasting most of the bottles, it's a whole lot more economical. Plus, I don't feel guilty, because I assume housekeeping will keep it.
** Free Wifi
You connect to the wifi and click on "Accept" and you're in! No last name and room number or anything. And it's pretty fast. I watched a Netflix show without any degradation or buffering. Plus it works throughout the lobby and conference areas too, which is great for me, because I didn't have a roaming data plan.
CONS
** Can't Control AC vs Heat
I'm fat, so I have a lot of "insulation." In other words, I typically prefer cooler temperatures. Well, this was March, so outside it was in the 20s and 30s, which means that most people turn on the heat. Even without the heat's help, the room was a bit warm, so I tried to lower the thermostat. Only problem is, there isn't a switch to go from Heat to A/C, so all I was doing was not letting the heat turn on, but because of great insulation (I guess) the room temperature never went down anyway! Because of the inside/outside pressure, opening the window just made air rush out, so technically, I was getting hallway air in, and it was a little cooler, but not much. I can sleep like a rock in mostly any condition...EXCEPT when I'm hot, so suffice to say, I didn't sleep well this trip. Temperature control is absolutely the most important thing to my stay, so this place lost major points for this (though I don't really have a point system for hotels, lol)!
** Really? 1 Outlet?
I listed this as 1.5 outlets, because the only outlets you have access to, outside of the bathroom and without moving furniture, are the 2 on the lamp on the desk. Problem for me, though, one of the outlets on the lamp was broken, so I actually only had 1. In order to have a laptop going and 2 phones charging, I had to move the night stand to get access to 2 more outlets behind it. Must be an old hotel.
** Toilet Takes Forever To Flush
Regardless of what's in the bowl, the duration of the flush takes like 7-8 seconds. Even worse, if you have just toilet paper in there, you have to hold the lifter down for that whole duration, and even then, you might need a second flush!
** Bed Felt Cheap
I typically like firm mattresses, but the way this mattress sounded as I laid down, it was making that plasticky crumpling noise, which is usually indicative of a cheap mattress.
** 1st Floor Conference Area Quakes
Apparently, there is a subway that goes underneath the building. I can't tell you the names of the rooms anymore, but where we had our meals, you could really feel the floor rumble and glasses would clink every time a train passed. Even in our main hall, you could feel it, although a little less than the dining room.
** Expensive Valet
Wowza! $45 a night?! Downtown LA wasn't even that expensive!
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