I went in to get my industrial pierced. I was concerned that since I was a walk in, it would take a while since there were 5-7 people waiting in the waiting room, but Christine took me right away. She worked with me to get the bar at the angle that I wanted, and she told me when to inhale and exhale hard so that the pain would be limited and I wouldn't pass out. She was very patient and gave me a lot of detail with how to clean my piercing. Highly recommend No Regrets for piercings! I haven't gotten a tattoo from here yet, but I plan to in the future!