One star is one Star too many.... I placed a simple Sandwich order and a Cap's Chopped a bag of chips and a drink. As you know this location is at Town Square so it's not a convenient location to go to, between looking for parking and then getting to the location. I get my order and head back to the office, when I sit down to eat I realized that the salad is just a plain green salad.... I now have to go back and get what I paid for then as I look at the receipt I see I've been overcharged for a "capture 2"? Had no idea what this was. As I head back to the location I asked that they correct my salad and for my troubles I ordered a Large Steak & cheese sandwich. The young man at the register calls the manager out to assist me. As I explain to him the situation he proceeds to tell me that he cannot give me a $20.00 sandwich for my troubles but he would do "something", he also proceeds to go to the cashier who rang me up to confirm that she took the order... why? Was I lying to you?????? So then he explains to me that she's been doing good and has only been there for a month. What does that matter?!?!?! I never complained on her and I know people make mistakes. It was not about her it was about the managers attitude and approach. I asked for a refund so I could be on my way because if I'm going to be troubled I would like to be compensated accordingly. The manager did not see it that way....... where are your CUSTOMER SERVICE SKILLS!?!???