I went to the Men's Warehouse to find a suit for my partner that could be used for a wedding and other occasions. We went in with a specific price range in mind and a general idea of what we were looking for in a suit. Neither of us has had a lot of experience with buying a suit or being fitted for one. Ivan was the salesperson assigned to us and he was incredibly helpful. He listened well to what we wanted and was able to make accommodations as requested. When we gave him a price range, he adapted the styles easily and without any judgment. There was no hard-sell or anything like that. He was attentive and the suggestions he made were great. It was clear that Ivan has a passion for a good suit and it showed in the selections he made.
He helped get the suit fitted and altered and explained every itemized detail on the receipt without having to be asked. He was not overly gregarious and there was never a sense that he was working for his commission. At several points, he needed to help other clientele but it was done with impeccable manners and we were never left waiting.
This is a store we would return to and Ivan is a salesman we would work with again.
Minus one star for cleanliness. Not all of the workers were dressed as impeccably as Ivan and as representatives of tailored suits for men, it seems apropos that the employees would set the example. Additionally, it was clear that the carpets were not clean and several of the displays were not as crisp as they could have been.
Bottom line: We are satisfied customers and will return as the need arises.