The guy showed up late of course. I told him my a/c wasn't cooling below 80 even when it's 95degrees outside. I assumed I just needed some freon. He said "yes it's probably just that, where is your unit?" I told him it was on the 2nd floor roof. And he rolled his eyes and made such a face because he didn't want to go out there to look at it!!! Omg that's your freaking job dude! So then he changes his mind and told me my AC is just fine and don't I know I live in vegas? So nobody's house cools below 80degrees?! Sorry I've lived here for 20 years and I know when my AC is not working optimally. He was rude, sarcastic and lazy. So i told him if he didn't want to even look at the unit he can leave. Then he tried to backtrack and say it was my filter. NO DUDE the filter is 2 months old. Then he wanted to argue more and I told him there's the door and BYE Felicia. WTF kind of service is this?!! Bull@$&!