What can I say that hasn't already been said about this place. This is my third visit here and I've gotten the same exact service each time. Customer Service here is what it should be, courteous, honest, efficient and knowledgeable.
They offer you every available option and will price match. Though I haven't found a cheaper place or company yet. They guarantee they're work and they do very good work. They offer options of new or used glass, I've always gotten the used glass because to be honest there is no difference. When they use used glass they make sure the glass doesn't have any blemished, cracks, or anything that would actually makes it look used. The used price is significantly lower.
They never try to 'up-sell' you. The shop is always maintained in a very clean and professional manner and I'm always in and out of there quick enough to do it during my lunch hour including travel time. FYI I do get an hour for lunch.
So far they've had every glass/window I've needed in stock. Even the rear passenger window of a 2000 Dodge Dakota WITH the factory tint on it already.
Very efficient, cost effective, fast, and courteous professional service.
I'll keep going to this place for as long as they're there.