| rev:text
| - I decided to give this salon a go, but in the end I just wish I had gone another way.
The Salon is small, but clean and the receptionist was very friendly. She correctly guessed who I was based on the time I walked in and the appointment that was scheduled which was nice, she let me know that she would inform my stylist that I was there.
I sat myself down and not another word was said to me or another glance given for the next 20 minutes. I wasn't too upset about the wait time because I did arrive 15 minutes early. However, no offer of a magazine to read, water to drink, or coffee, etc. Eye contact seemed to be avoided at all costs. To be fair, there was some self serve coffee set out if I had wanted any, but I didn't. It was cool to me because I'm not much for eating and drinking while I get my hair done to begin with, but if you're going to try to be competitive with other high end salons in the valley (of which there are many), you're going to have to do far better than some 'serve yourself' gas station style coffee setup on the side.
After 20 minutes of waiting my stylist came out and so it began. I felt that I was very clear in the style of cut that I wanted, even going so far as to show pictures of what I wanted, and then we discussed color. Then.. the cutting started....
Now, I went in for a pretty classic cut, something in the style of an A-Line, where I could tuck it to the side if I wanted. This should be a simple haircut for even the novice stylist. I don't know why I bothered to say anything in the first place - it was a cut that I could have gotten at Great Clips, if even that good.
While all of this was going on, the entire staff seemed disinterested in being there at best. Most of them were doing 1 of 3 things, 1) Checking their cellphones and texting constantly, 2) Bitching about the atmosphere and the music there - I guess station changes are not allowed? or 3) Cleaning / sweeping or doing menial chores with scowls on their faces.
Biting my tongue since it was already far too late in the process, I hoped that the whole bad cut would be redeemed in the color / styling portion of the experience. What I got for the color was even more shockingly bad than the damned cut itself! As many of you know, hair dye tends to DYE the skin it touches. By the time the stylist was finished slopping the dye on (and I don't use that term lightly), I had dye all over my forehead, ears, neck and face. Even worse, she didn't offer to wipe it off of my face at ALL!!! I shit you not - she dabbed around my ears, scrubbed around the hairline, and didn't even touch the dye that she smeared across my face that was visibly darkening!! Even then she still didn't wipe it off but tried to brush the side of the hair over it to cover it!
To add insult to injury, the entire botched job ended up costing me FAR more for JUST the cut and color / highlights than what I have paid at previous high end salons. No product after that - why bother? I have gone to Dolce Salon, Mane Attraction Salon and various other Salons across the Valley over the years. Any ONE of them had far superior service, far superior staff, far superior environment, and far superior quality - PLUS I could get product to go with the new cut and style for less than what I paid to walk out of here for.
Long story short? I walked out looking Shemp from the 3 Stooges with a black eye thanks to the dye smeared across my face. I did manage to scrub the dye off at home. My boyfriend ended up trimming the back in places she had 'missed'. Yeah.. awesome. And while the stylist was nice and friendly, I will not be going back there. Buyer beware.
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