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  • Carrington is one of the worst lighting stores I have ever shopped at. Customer service was awful, not one person asked if we needed help, nor did they acknowledge our presence. The store itself has an excellent variety of light fixtures however, the staff are ignorant. At one point, I was sitting on a bench at the sales desk and 2 sales people walked past me- looked at me, and didn't even ask if I needed help. The most unfortunate part was the fact that they had 5 staff members on the day all standing at the front desk talking. I really hope one day the manager looks into training his/her staff to be attentive to the customers needs. Needless to say, Carrington lost out on a $1900 sale.
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