Positives:
1- the drive thru moves quickly even when you think "no way am I waiting in that line!"
2- the location is easy to access and leave such that even in horrible rush hour, you can get in and out of the lot
Negatives:
1- I come EVERY day and order the EXACT same thing. No one remembers me. EVER.
2- I constantly have to restate my order to get it entered correctly and I would think this is my fault but I don't have this issue at other locations
3- don't bother trying to use the walk up to beat the drive thru line. Soooooooo sloooooow.
4- twice recently they have given me the wrong drink and I haven't noticed and needed to go to a SECOND Starbucks to get a corrected order.
5- finally, some of the staff annoys me! I don't want to talk about the details of weekend plans on 630am on a Friday. A simple "hi, how are you, here's your correct order" will do...