I was quite surprised when I was tracked down by management and was offered to come back and have my order corrected.
The connection to social media and customer service was outstanding. (Which is a far cry from the CS the other" veal place gives). I would give 5stars just to customer service.
So I came back and gave it another chance, same medium veal with mushrooms and provolone. This was a completely different sandwich from my last one. If every sandwich coming out of the kitchen had this as its standard, then I understand the accolades. All my toppings present. 3 pieces of veal ( the last had 2), fresh, tender. I do find the toppings top rate here (when properly present). I still like the crispier more breaded Cali one, and their sweet sauce too. But, I would come back again to San Fran, as a closer friendlier alternative with better toppings. If I could mash the two together...that would be perfect.