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  • We have been using Findlay to service for our company vehicles, so when it was time to trade one in, this was a natural based upon my positive experiences. Unfortunately, this experience wasn't as I had hoped: The positive - everyone I dealt with was very friendly and personable The negatives - delays in getting paperwork accomplished and amount I was told I would get for trade was different than on paperwork (which they corrected after I pointed out), car still had a minor issue (window tint needed repaired) when I went to pick it up even though they had 7 days to get it prepped, when I took it to have window repaired-mentioned a couple additional very minor items that were not rectified. Overall - will continue to use them for servicing our vehicles, but will probably shop at other dealers when we go to trade in our next vehicle in 2 months.
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