At first I was disappointed in the service as two people could not answer my question about indoor plants and just walked away, finally a third did not know either, but he went to ask the manager and came back with a solid answer - that's the way to handle it. Then I found Norma in the information booth outside and she was tremendously helpful and upbeat! I would give this place 5 stars based on Norma's attitude! They are lucky to have her.