My daughter and I have been going here since they opened. We favor it over any other coffee shop we've been to including Starbucks. I usually get the Chai tea, hot with 2% milk and it's the best I've tasted anywhere. It's located in old downtown Glendale and yes, it's in an alley behind a pizza shop, but a very nicely decorated alley completely paved with old bricks for the patio and walkway. Nothing is pre-made; they make your drink as you order it including regular coffee. There's local art on the walls for sale and sometimes they'll have a band playing outside under the lights. There's tables so you can sit inside or outside. They have WIFI. The coffee shop might be small, but it's BIG on selection and ambience.