Just amazing service! Imagine my shock as I read the other reviews about bad service at this location! My husband and I were out for a rare Friday night out without the kids and decided to stop and check out the menu He has some pretty restrictive dietary issues so we wanted to see if there was anything he could eat.
We were greeted at the door by a very friendly woman who introduced herself as the manager. She was very helpful when I asked about the menu items and things my husband could eat. She personally seated us in a comfortable corner. The waitress came pretty quickly and was also very nice and helpful.
Much to our surprise, we were looking at the menu when the manager showed up at our table with a complimentary appetizer that was friendly to my husband's dietary restrictions. I thought that was the most amazing thing and went a very long way towards customer service. It was completely unexpected and very very much appreciated.
We placed our order in a reasonable amount of time and food showed up pretty quickly. It was entertaining watching a few people try to stay on the mechanical bull that was across from our table. The food tasted fine, not great, but I have had worse and it was cooked as we had requested. I had ordered a mai tai the small size and someone brought the large size to our table, but they only charged us for the small one since that is what I had ordered. Again, great customer service.
Overall we had a fantastic experience. The service was exemplary and we would definitely consider going back again. I don't know if this is a new manager but she certainly did an amazing job. Kudos!!