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  • My husband and I went to The Living Room Friday night to check it out. We got there at 5:15pm. Thr parking was a nightmare and the place was packed. They said they had plenty of seating available, which I was shocked, but pleasantly surprised to hear. Next thing I know, we are sitting in a "booth"( barely enough room for one person on each side) in the bsck room of the restaurant, looking at the kitchen amd the bathrooms. This room has ZERO ambiance. But we wanted to try this place so we went to order some appetizers on the happy hour menu. I wanted to order the sliders, but in reading more closely, it is only ONE slider and a beer. The problem is, I don't drink beer. I asked if we could change the beer out for a 2nd slider....the answer was NO. They have to bring the beer whether you want it or not. S.o we went ahead and ordered it. It was just OK. We also ordered the edamame, pretzel and California crab rolls. I have to sat that the crab rolls were the best I have ever had. The edamame had a great seasoning on it, but was overcooked. The pretzel was good but not exceptional. The wine poor were small. Service was not great, but they were packed. We left thinking that we needed to give it another try. So on Sunday, we went in at 1pm. It was a rainy day, so the patio was closed and it want crowded. We were looking to just relax on a couch and drink some wine. I was pleased to see it wasn't crowded amd there we lots of couch/chair seating available. The host seats you no matter where u want to sit, so I said we would like to sit at one of the couch/chair sections. He informed me that they had to dave them for larger groups. I looked behind me and no one was there. The place was NOT busy amd I was willing to spend money for wine and food at their establishment. They told me they could sit me I a "booth" in the back of the restaurant. I shared with them that I had just been I the "booth" on Friday amd we were looking for a more comfortable place.tp sit, with more ambiance. They told me we.would sit in a high top table or low table I the bar. They would not allow us to sit in the couch/chairss. Needless to say, we left. Very poor customer service.
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