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| - This was our 2nd time here. We came last week in the evening and loved the atmosphere of the restaurant. We were greeted warmly and escorted to a table quickly. The first time was great...loved the waitress, who enthusiastically explained about the restaurant, the food and how it would be served. We had super fast service and a great experience all around. The food is super! I had the pound of shrimp with the Kajun sauce and corn on the cob. The shrimp were huge, heads and tails still on and swimming in wonderful spicy sauce. My husband had the snow crab and corn on the cob and he loved it.
However, we took our friends for lunch yesterday because we had such a great experience the first time. We were excited to take them to, what we thought was, a fun restaurant.
We all walked in and the staff were all standing around talking with each other, as the restaurant was not very crowded. We stood there for awhile, and finally I started to walk towards them, when a young man asked to seat us. He sat us down and were handed menus and immediately left. Several minutes later someone else, our waiter, came over to take our drink orders and asked if we had been there before. Our friends had not, and while waiting were upset because we couldn't see the prices for the shellfish menu. We had forgotten that the prices were on the back of the napkin holder. He turned it around, then left. He came back to take our order, still not talking too much about the experience of the restaurant. We had all ordered the shellfish, so when he brought our bags, I believe he pretty much dropped them on the table. He then put a bucket in the middle of the table and walked away, without so much as a comment made. We had to ask for gloves, which he tossed on the table, about 15 pair, more than we needed and from there on we didn't see anyone until it was time to pay. The evening of our first visit the music was fun and lively, but this afternoon, it was loud and hip-hop. The food was great, again, but the service was totally lacking in friendly, welcoming service. We probably will not return, unfortunately, due to the service and lack of enthusiasm for a unique dining experience by your staff, neither will our friends.
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