I have donated plasma in Minnesota for years so I was glad to find a place near me. I knew the first time being a new donor was going to be time consuming. The lines move along quickly and I play games on my phone while I wait and while I donate. The only thing I wish is that they would have a few more kiosk machines to register but it is what it is. The TV'S are always on Football or good movies to pass the time. The pay is good for the first five donations:$50 each but then there after is based on your weight. In Minnesota they didn't have that provision. I feel the staff is friendly and I do know that everyone has good days and bad days but I have had nice staff. I do not look like a person who has been on the last episode of " cops " lol. The screening process is to protect the Center and the donor..being truthful of your history and health is a must. I will continue to save lives twice a week here without fear of disease or the look of the people who donate( in a previous comment those two factors were her fears). I feel the Center has the donors well protected wearing gloves, wiping down the beds..tho I have had to ask a few times to have this done if they are super busy. GREAT PLACE!!