About: http://data.yelp.com/Review/id/17l10k6S

Facets (new session)
Description
Metadata
Settings
- owl:sameAs
- Inference Rule:

About: http://data.yelp.com/Review/id/17l10k6S_SWHNExb5LPSCQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-12-22 00:00:00 (xsd:dateTime)
itemReviewed	Macy's
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I love Macys at the Galleria Mall, and have always had a good experience here but this was by far the worst. I wish, especially during the holidays, more individuals like Yesica (in fragrance) or Jane (in shoes) would be hired because their customer service skills are on point. I came in this evening to look at gifts and found myself looking at shoes like I always do. I noticed a pair of MK flats that I wanted for work. I know agents have scanners to look at items and the sizes available so when I asked the agent by the name of Jasmine she quickly said whatever is out there is all we have. Well as much as I shop here (I'm a Platinum member) I already knew what could be done. I didn't except her answer and had her scan the item. Guess what? There was a 9 in stock. She then went to the back to check on the 9 came back out to let me know she found the 9 in the back so if I wanted I could go look for the mate. What!!! I am obviously asking for help and if you have the 9 why can't you just bring it out to me to try on. She went about her business helping a lady find her missing shoes. I then saw I believe his name is Zane (short Caucasian male with long long blondish hair) if he could bring the 9 out as I didn't want to go crazy looking for a mate if the shoe didn't fit. He was very nice as he always is and said he would bring it out. He went to the back to grab the 9 and Jasmine spoke with him telling him "I already told her" so I replied since she spoke loud enough where I could hear her that I wanted to try the 9 on so that way I wouldn't waste my time looking for a shoe that doesn't fit. The young man brought the shoe and I tried it on. It fit. While he was busy he kept reassuring me he would help me look for the mate. I sat down to wait and Jasmine came over with MK boxes and said the shoe was in the wrong spot and proceeded to open the box with a shoe that I never asked for. I then told her that I tried on the shoe and she said where did I get the 9 from she was looking all over for it. I thought to myself don't you remember the guy going to the back to get me the 9. Jasmine then proceeded to tell me that she could help me look for the mate but it would be a minute because she had 2 people and had to deal with loss prevention. I really didn't want her help at this point and told her the young man was going to help me. Sure enough the young man comes by after checking the racks and told me he was going to look in the back. Less than 5 minutes later he showed up with the mate. So I want to say thank you to that young man for his help. As far as Jasmine.....I will never ask her to help me. You never know who someone is and I didn't appreciate her trying to brush me off then try to back pedal. Maybe she should learn to be humble and apologize. Also as a customer I don't need to know what issues you are dealing with because each customer wants to feel special and like the business cares. All Jasmine did is make me feel like I was another obstacle for her get through. She definitely needs more training on how to handle things when it is busy or when things don't go completely right. Oh yea I bought the shoe because I love MK and I am loyal to Macy's.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Renata

Faceted Search & Find service v1.16.115 as of Sep 26 2023

Alternative Linked Data Documents: ODE Content Formats:

RDF

ODATA

Microdata

About

OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 105 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software