I am so disappointed as Chipotle is my favorite fast food restaurant but I do have to complain this time. Went There on my lunch break this evening, Waited in line for over 20 mins though one older lady in line was being difficult and fussy so I'll cut them some slack on that one, gets to my turn I ask for a steak bowl, she doesn't even ask which rice I want just slaps some in the bowl. I then am asked twice which bowl when I clearly asked for a steak bowl, she adds a tiny pathetic not even half spoon of steak so I ask for extra and say I'll pay the extra cost and everything so she rolls her eyes and slaps a bit more and tells me in a sarcastic tone to enjoy the rest of my day ..everything from the next station went smoothly then I get to the register guy rings me up I ask for my tortilla which they weren't going to even give me they toss it in my bag ..great ok time to go...get to my car drive back to work, park and open my bag to find that the tortilla they had tossed into the bag was all balled up and stuck together and looked like it wasn't even a whole tortilla and when I looked at my receipt they charged me almost 3 dollars extra for chicken when it was supposed to be the standard 95 cent extra steak charge . Won't ever go back to this location which is too bad because I buy Chipotle at least 3 times a week. If i could give them no stars I would.