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| - "Wa-Wa" (sound of failure). Sushi wa-da-fa!?! I got held hostage by a sushi bar!!! and not in a good way!
I came here with good intentions - going to Terri K's first UYE, sitting in the "bamboo jail" table with 12 other awesome yelpers and yelper friends, eating raw fish galore. However, it did not turn out that way. We came early (6 PM reservation) but could not leave until after 9:30 PM. The only reason this gets one star from the restaurant side of things is that our bus boy was awesome. He was polite, refilled drinks super fast, and cleared empty plates like Flash.
The service was deplorable. We really only had one waiter, and he only liked one half of the table. That half happened to include a lot of people that speak his language, so he spent all of his time taking their large orders and giving them food. These are all my yelp friends, and I am glad I got to be with them, but the server only waited on them essentially. When it came to our table, he never gave us what we ordered - 30 minutes passed and we had never received items, whereas our companions on the other side got several orders in and food was coming out in group portions.
The waiter argued with me after I asked 3 times for my mackerel sushi, one of the 3 things I ordered...after waiting 30+ minutes - he finally said he already brought it to the table (but it was someone else's order) and said I never ordered it. After I asked for it 3 more times, couldn't he just put in another order?! When I asked him a question about an item, he answered and ran off before I could order food. I never got to order more than once, and most people on my side of the table had to re-order food or wait forever to order. If only we spoke Korean!
The payment was a disaster too. We asked for separate checks (for parties of one or 2 - we all did AYCE so it was same price all around) and we asked before we ordered and again before we asked for the check. We were refused. Our waiter gave attitude to Bobby Y. when he brought our credit cards and cash that added up exactly to the bill with gratuity. Another waiter came over and Jieun spoke Korean with him - he said if he rings all of the cards up, he cannot put in any orders for other guests and they are BUSY (well, we were already there 3 hours hello!) so it would take him awhile. Instead of going to start ringing our cards up though, he stood there and kept repeating the issues with their system - so I told him to go do it already!
It was an igloo in there - when Eric R. asked for them to turn the a/c up, I think that caused our waiter to hate us. I had to borrow Nelson Q.'s jacket to survive the hours of hell. I finally went to our car and put the heat on for 10 minutes. The only reason I ate enough was that Jane shared some of the food from her side of the table with me, very generously (amaebi, ikura, saba, oysters) - because I never got my full and only order from the 6:15PMish range.
The upside -hanging with great people and meeting new people (Jane, Maria). The envy - Terri K. bolting after convincing jerk waiter to give her a separate bill. The downside - Wa still has a sticker on its door saying "People love us on yelp." I call BS on that!
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