Fantastic customer service! I called to get a pump for my water bed and they went the extra mile to reserve it for me. They were super helpful when I walked in and answered all of my questions. When I went to return the pump they gave me all kinds of helpful hints on how full my water bed should be, how to adjust it, and how to take the best care of it. I dealt mostly with the manager Frank, he was awesome! Oasis comes highly recommended!