I stopped in with my 3 young children for the first time. I was the only customer in the place, the front counter lady did not smile. The first thing she said was to make sure my kids don't touch the glass because it was just cleaned. She followed me around the store and then after my kids decided what they wanted we left. The desserts we picked were not very good. We will forever stick with New York West bakery they are by far the best in customer service and best pastries!!