Love, love, love this company. it is natural to have apprehensions when hiring a plumber - how sad is that??? Ron is at my door within 30 minutes of my call and inside another 30 minutes - he has the kitchen clog resolved - once over, he has actually snaked the better part of the house with his magic equipment. My house got a serious root canal !! And, Ron is adorable. You can tell he is an honest engine. No frills but highly effective. This guy doesn't mess around .. thank you, Ron, you're a rock star!!