I've been to the salon a few times and they never fail to make me very pleased with my pedicures. However today it was very half effort pedicure experience. I guess I got a fairly new technician because I've never seen her there before. (I usually get the twins but they only work on sunday). When I asked for the color she said they had it, then come to find out they did not have the color I wanted. So I settled for a color I didn't want. But that's no big deal I know that happens kind of frequently due to popular colors. Then as the pedicure began she asked me if I would want my nails cut or filed and I said filed Square. She proceeded to swipe one time with the filer and then stop and be done ,this was when the completely half effort started. She did not get all the dirt out of underneath my nails which made me pretty pissed and then she didn't do the cuticle remover. when she put the exfoliate on my legs. She never rinsed it off completely, so my legs are gritty, Then whenever the hot rocks came, there was no lotion or oil on my legs it was completely dry and hurt my skin because it was dry and gritty. Then when she went to cure the gel polish she hit the handheld machine on he wet toes multiple times causing bumps that she never fixed. Then she said "done, you like?" I asked "do I not get any lotion? She processed "oh yeah" just gave me a little and rubbed it in a little bit. No massage. Nothing.... if this was a $20 pedicure I wouldn't have said anything however this pedicure cost me $46, plus a tip I regret giving. Not coming back anymore.