My trash wasn't picked up last week and I called and the girl said they she would put in a request for the trash to be picked up that day (Wednesday)... They should come in the next 24 hours was what she said. 24 hours came and went. I called repub service again and they said that they'd come by within 24 hours and, again, never showed up. They picked up the trash on Saturday which is our next pickup day. Def a no-no to be leaving your trash out for 3 days straight when you have an hoa. Today, 5/13/15 (a Wednesday) rolls around and everyone's trash but ours is picked up, again. I called repub services and found out that they weren't picking it up bc the bar on our rolling tote trash can is missing. A part they Prob broke off. The trash man needs that bar in order for the machine to pick up the can to empty the contents into the truck. Great communication skills, THANKS FOR LETTING ME KNOW last week when I called. I was also informed that the trash can I had was phased out and that they would need it back to replace with the new model they are using. GTFOH!! I told the lady that the trash can we had was a hand me down from someone who moved out of state many many years ago and she said that they'd be confiscating it bc it was their property. Great!
The lady today gave me two options: to lease a trash can from them for $16/per quarter or I buy my own trash can. I'm about to just throw my damn plastic bags on the curb and call it a day. No wonder you have crappy reviews republic service!