This place blows. I walk in looking to buy a couple of vehicles for my business in the Midwest. I end up with some idiot that doesn't even greet me or ask my name just "how much are you going to put down?" When I tell him I'm looking at 2 vehicles he tells me to make up my mind and pick one! When we go for a test drive the vehicle is below E and I tell him and he says we're only going around the block.When I say I want to go out on the freeway he says "no". Well I had enough of this piker and I'm getting in my car to leave he asks me my name! Gives me his card. What a loser. I'm a walk-in so he's got nothing else going on but can't be bothered. I went over to Chapman's and had a great experience and bought 2 Jeeps. I sent Low Book an email detailing my experience and left my phone# and never even got a response. Avoid this place at all costs! Can you imagine how any follow up service would be if they treat you this was as a potential customer? -5 stars