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| - Why is America getting fatter? Why is Portillo's busy? Answer one question and you probably answer the other.
I stood in a long line, placed my order, endured endless number-calling ("54, your order is ready ..."), sat on an uncomfortable chair, ate food straight from the wrapper, listened to more relentless number calling, suffered without a cold beer to make everything seem better (no alcohol license!), then dumped a massive amount of waste into the garbage (this place is as green as a polystyrene factory - if the order is not 'to go', could they not place the food on a plate?!).
My Italian sausage was edible, the fries were OK. My partner's sandwich was disgusting - wet, disintegrating bread. I got home and for several hours my stomach was in shock ... I probably had more salt that night than in the week preceding!
Why, oh why, is this place so popular? I mean, sure, the competition in the 'hood is Red Robin, Applebees, and Mimi's Cafe - three establishments fighting for the bottom of the barrel spot - but still ... long lines ... for this?!
I am glad to see a good source of employment for the local retirees who work there, but other than that - not for me!
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