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  • Wow! Probably the worst service I have ever had! My friends and I decided to go eat at Buffalo Wild Wings after an intense volleyball game for our friends birthday. As we got in we went to the bar. Unfortunately the birthday girls ID had a void on it due to renewal. So they would not serve her alcohol. That I completely understand. We were totally okay with sitting at a table and not drinking. I even pulled the waitress to the side to ask her to bring out a birthday cake for the birthday girl. We ordered waters and our food. As our food came out... we all took a couple of bites of our wings to realize that they were cold and our waters were empty for a good 10 minutes. When I tried to grab one of the waiters.. He made eye contact with me as I tried to call him over. Then literally did a 180 and ignored me like he didn't see me. I then had to get up to get his attention. At this point I was a little irritated. They went and got the night shift manger who didn't even apologize for the inconvenience. Instead he took our food and told us new food would come out. What really pushes my buttons is the fact that they brought a whole new basket of fries and Mac and Cheese. Which wasn't even cold to begin with. That was unnecessary and almost like a slap in the face. As Madeline came out she brought me a smaller version of what I ordered and proceeded to make a snide remark about how she didn't want it to get cold. Once again unnecessary. Now the check comes, no apologies, no birthday cake, no satisfaction. Manager didn't even take care of us like a manger should. As we paid our bills in full I made sure to say thank you for the birthday cake and the cook yelled back telling us we were welcome. Another snide remark for the cake we never received. You would wonder why a restaurant with 135 now 136 reviews is only 3 stars. I'm only giving 1 star because I'm obligated to in order to write this review. We won't ever be coming back to this location. Thanks for ruining her birthday!
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