About: http://data.yelp.com/Review/id/15iZQRJNiYU9Q2cYxbDTEg

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About: http://data.yelp.com/Review/id/15iZQRJNiYU9Q2cYxbDTEg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-04-04 00:00:00 (xsd:dateTime)
itemReviewed	Patisserie Manon
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I ordered from this place without issue in the past, but this last time has guaranteed I will never be coming back and you can thank your employee Cynthia for that. I ordered roughly $50 worth of food and gave a decent tip in advance. First problem, after waiting until my lunch ended I called to cancel the order and was told the order already left so I could not cancel the order. Second problem, the food came an hour after their delivery time stated. Third problem, the food came missing the coconut flan and the spinach and cream cheese soup. At this point I was fed up and told the driver I will not accept this order, it's late and missing items. I want to cancel it and have my money refunded. The driver David stated because of the delay and missing items I could get my refund, but he'd leave the food anyway. I told him I did not want the food so he decided to leave it with security and I went back to work leaving the food with security. Fourth problem, your employee Cynthia has the audacity to say that there was only one missing item and that they'll refund the soup, but the flan is in the order and I'll have to pay for the rest. So per Cynthia I am to pay full price for an order that was an hour late and also pay for one item I never even got. I informed the Eat 24 rep that the entire building is wired for audio and video and that security was willing to sign a statement on my behalf. I had to threatened to claim the charge as fraud and file a complaint with the BBB to get refunded. This isn't good customer service and Cynthia should be fired.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Carlos

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