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| - i took my 06 Hyunadai Sonata in for a valve gasket repair that cost me $600. The leak was not fixed, the car is still leaking oil, when I called to advise, they were closed, so i left a message. I left a message on Saturday, by Tuesday still no call back. I called again and left a message for Brian, still no call back. So this morning I take the car back in and dropped it off for them to fix what they initially didn't repair. No apology was issued nor was an explanation given as to why the calls went unanswered.
As a woman it's so hard finding repair centers that I can trust. I took it to the dealership because, I expected to receive quality work at a fair price. I was sadly mistaken. I guess next time I will take the Hyundai to Findlay Honda, where I take my Accord. I receive great work, at a fair price and my calls are always returned.
I expected better Centennial Hyundai. However, it shows that customer satisfaction does not matter to your company because, I submitted a complaint through your website and no one contacted me in regards to that either :(
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