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  • I scheduled in late November and drove out to what seemed to be a nice office. It was clean and the staff seemed professional at first glance. I went for a consult on Ultherapy. Susan was nice enough while selling the procedure. Even as I contemplated how much I wanted to buy she remained professional. Even when I asked her about a competitor she had a reasonable answer.She talked about the doctor so I thought he would do the procedure, but she did it. I never did meet or see the doctor. It wasn't until I got home did I realize her reasonable answer was wrong. She stated the competitor offered the much lower price because they didn't cover the same amount of area as SS would cover. In fact, she did exactly what she claimed they would do. She claimed the procedure wasn't "very" painful and it depended on my pain tolerance. The pain was excruciating. She did offer more ibuprofen in addition to the two I had already taken. I squirmed in agony. I wanted to stop the procedure but was told by the "other" gal the treatment was almost complete and perhaps I could just finish so I wouldn't have to come back. Susan didn't finish the job. No qualms about it either. She just called gal number two in and she continued on till completion. Perhaps if I wasn't in so much pain I would have been more inclined to question why she'd start something she had not time to finish, but all I wanted was to get out of there as fast as I could. Last month I should have had a follow up appointment too see the improvement, but I haven't heard from them at all. WHAT A SHOCK! No not really. All Susan wanted was a sale and boy did she get it! $2300.00. I'm sure she was proud of her self for her sales acumen. Last, I was shown a picture of a long time client. A beautiful lady who appeared to be about sixty. Wow! I thought I'd be able to continue with SS and have all my future treatments with them too. I would NOT recommend this company to anyone. There are dollar signs in Susan's eyes which I couldn't see through my vanity. One more thing ladies, don't be fooled by their website ad about the $1000 off with limited number of treatments available, it's the same ad they had on their site in November.
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