I come here every year on my birthday for a free burger. It's a toss up if your going to get good service but for the most part it's usually good. A few times I have been they take forever to get your drinks and take your order other times it's very quickly. With any restaurant this can happen. I always get the whiskey river burger it's my favorite. Bottomless fries? Yes please! Also love the tower of onion rings and sauces that come with it.
If your into a big burger sign up for the loyalty card and get a free one on your birthday!
P.s. The red robin mascot is creepy in my opinion sometimes walks around the restaurant and makes me uneasy. But then again I don't like clowns either.
*UPDATE* Last few visits have had excellent service so upgrading to 5 Stars!