On Monday while in my doctors office, she called in the prescription. Monday I stopped in to see if the prescription was ready. They don't even have a prescription. When the doctor called on Monday she had to give the tech my D.O.B six times before she asked to speak with Sue.
I have called everyday since seeing if prescription is ready. It is now Thursday. I have made 3 calls today. Hung up on twice. Finally ask for a manager, disconnected from Jim the manager.
Had another appointment with my doctor today so the called and were told the prescription would be ready in two hrs. It is now four hours later, still no call or text stating prescription is ready.
Will have to research for another specialty pharmacy.
This place has no customer service. What a shame, after using this pharmacy for years for the family it's time for a change.