I am on the board of directors of a property managed by Osselaer. I can honestly say that I had many issues with my account to the point where Mr John Osselaer himself made fun of me for fighting them over 50 bucks. Once I started looking more into the matter I noticed more and more discrepancies they couldn't explain. It took attorney involvement to get the accounting "mistakes" straightened out. No one could tell me ever why any of the fees and fines were put on my account. After looking into my lot file everything after 2015 has been purged from my file. All the alleged violations, their attorney letters, lawsuit settlement... Gone like it never happened. Shady... do not trust them, emails are golden.