Ordered a grande latte and asked with no flavor (can't have sugar or anything), almond milk (no flavor at this location), so got it with soy milk instead. After I tasted it, I can taste the syrup flavor in the coffee, I asked for no flavor because I know they would put something like syrup in it and they screwed something this easy. Starbucks need to retrain their baristas to make sure they can listen better. I went around lunch time but the store wasn't all that busy at all. They need to pay more attention on what the customers need and not just about how much money they can get from it. I never had any problems asking what I want at other locations, not sure why this is a problem. I'll probably give them another try if the management would reply this message back to me to see how we can resolve this issue.