Spent 799 on brake job. You expect a thorough job to be done because it is a safety issue. 1 hour to do a brake check. Authorized them to do the work. Received bill and they billed me for lifetime brakes. What that was I don't know but was billed for that. Got in truck parking brake not depressed and radio needed to be reset. Got home parking brake pedal went to the floor no resistance had to push it down three times to get it to resist. Parking brake realease lever would not return light stayed on I returned it right away. They told me return spring is faulty and it just so happened went out when you took it home Mechanic who worked on it arrogant and started to argue with me I asked him about the resetting of the radio and he told me the battery went dead.
Shady things going on here but was told they would fix it.
Never heard from them for five days called and was told the owner will not pay for the fix. Says, "It is just one of those things."
Now I have to take the truck to a reputable dealer who can tell me if my brakes are safe.
First if mechanic that sensitive should not talk to the customer the most unprofessional service I have ever received
Second do not say you will do something then go back on it. Again, a horrible business decision I have the voice mails that said they would fix it
799 for a brake job have them attest to everything working properly before taking keys and have them put it in writing. As I see it parking brake was not depressed when I got in truck which leads any normal person to say they did not verify it worked properly.
You got my money and hope this review helps others make an informed decision. Mechanics there should not be trusted based on the treatment of customers. Owner should not be trusted for work done