I have no clue how this place is still operating. Only in Pittsburgh could a place with staff this poor and with such terrible customer service be still in operation. I ordered a few Italian Calzones and the guy who took my order said it would be 30-45 minutes. I showed up in 35 and the guy scolded me for showing up too soon. Actually bitched at me for showing up too soon. I wasn't really worried about the wait, but if you can't handle the pressure, he has no business being in the kitchen. As I was sitting in that little filth hole they call an eatery, the old man was screaming and swearing at his staff. Profanity laced tirades about having no meatballs and no marinara sauce. Somebody ordered a meatball and the cook said, " just cut the meatballs in half and make it work." Who knows what sauce was on it, maybe ketchup. I waited another 20 minutes then the old man really lost his temper. One of the cooks turned a fan on and blew out the oven. 30 minutes with no heat in the oven! So my calzone sat in the oven for an hour and 20 minutes before I got them. I ordered and was charged for a side of sauce, which I never got because they were out. Nothing ticks me off more than forgetting my side sauces. The calzone was absolutely awful by the time I got to eat it. This place is a disgrace.