Well I finally decided to write a review after being a guest at Sam's Town for over four years now. I am now a preferred card member. I receive post cards in the mail that give me three free days and nights.
Sam's Town IS a "family friendly place." From the arcade, ice cream parlor, gift shops, light show, movie theatre and bowling alley and buffet, children will not be bored at Sam's.
The ONLY complaint that I have is that I ask for the same room number over and over again. Yet, since the first and second time that I have had this room? I have not had it since. Call it luck, but that particular room was the first time that I'd stayed at Sam's Town and I won a mint during that time. Also won the second time that I was here and it was the same room. Gotta love that!
Moving on, there is a nice assortment of food from which to choose from daily including new restaurants called The Angry Butcher and Roberto's Taco Shop which are very good. The casino floor(s) are also clean. The floor waitresses are prompt too.
All in all, I'd give Sam's Town five stars for the amenities as well as the customer service. Check in and check out are done on a timely basis.