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  • I will start by saying I have attended this location many times!!! And never had a problem, but tonight's dining experience was just so terrible it's left a taste in my mouth that will last awhile. Was excited to see some new menu options, as I was not in a fajitas mood. I ordered the new fried chicken sandwich. The menu does not mention anything about the jalapeño relish being included on the sandwich, when my sandwich arrived it had the said relish I did not order. I asked my waitress (wildflower) who was great by the way. To send the sandwich back and get a new one without the relish. While I was waiting I started eating my small side Caesar salad, where I proceed to find not one, not two but three lettuce cores. This felt a little over the top to me, for the size of the salad. I wish I could say that was it but my friends meal was not any better then mine. She order the steak fajitas Lone Stars most popular order. The fried onions and peppers were barely cooked, they were almost raw. It was sent back to kitchen and returned with under cooked veggies and now OVER cooked steak. My friend was disappointed considering the steak was fine the first time. So back again to the kitchen. By the time all the corrections were made, we lost our hopes of enjoying a nice meal, we ate and once it was time for the check were extremely disappointed to see nothing was discounted or comped, considering how problematic the whole experience was this evening. The one shining light on the meal was the waitress she was wonderful and supportive to the plight of the meal, we assured her nothing was her fault and she did a great job. I think it will be awhile until we return to Lone Star after this exhausting dinner experience this evening. **Thanks to the Lone Star team to reaching out to me, I tried to send an email to the one you provided and it says not in service? If there is another way to reply please let me know.**
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