This place is the WORST. The older brunette woman behind the counter is not only incredibly rude but she an amazingly small amount of knowledge for all things shipping! I could grab any homeless person off their medication and place them behind the counter and their endless ramblings about the C.I.A. putting a chip in thier brain would make more sence then this older woman. This is the problem with the ups store no two are alike. This ups store is like a private sector version of the DMV! Steer clear!